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Terms & Conditions

All orders and purchases made through this website are subject to the Online Shopping Terms and Conditions outlined below. These Online Shopping Terms and Conditions may change from time to time without prior notice, at our discretion.

Pricing

All prices listed on this website are in Australian Dollars and all charges will be processed in Australian Dollars.

All prices displayed and products and services offered or to be supplied on the website are subject to change without notice.

Log In

All customers placing an order with the Susan Burke Interactive Lessons are required to log-in. This is to ensure that you are able to track current and previous orders.  

Making a Purchase

Orders may be made online using the secure Paypal method, Visa or Mastercard.

Changing your order

You cannot cancel or modify an order online once the checkout process has been completed. If there is a mistake in your order, please notify us immediately and quote your Order number so we can rectify any errors prior to processing your order.

Payment & Security

Susan Burke Interactive Lessons currently accepts payment via Mastercard, Visa or a PayPal account. (Visit Paypal's website for full details on how this can be done. www.paypal.com.au.)

Refund Process

Contact us via email This email address is being protected from spambots. You need JavaScript enabled to view it. to discuss a refund. 

Complaints & Comments / Claims & Disputes

Claims concerning the product delivered must be lodged within 24 hours following delivery of the product.

Claims or disputes will always be examined with the greatest care. It is expected that the customer is acting in good faith when making any complaint(s). The customer should first contact us to seek a solution.

Contacting Us

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

We will reply to all emails within 24hours.